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Backed by global distributors & long-term international partners

500+

Completed Projects

12+

Years experience

Frequently Asked Questions

Where do you ship your products?

We ship our products to international markets worldwide. PT Palm Trade Company works closely with local farmer communities and international logistics partners to ensure stable supply, consistent quality, and competitive shipping costs. All export shipments are supported by complete legal documentation and government compliance.

Yes, we offer CIF and CNF quotations to your destination port. For faster responses, we also provide FOB prices from the nearest port to our production areas.

Common shipping ports:

  • Tanjung Perak – Surabaya, Indonesia

  • Tanjung Priok – Jakarta, Indonesia

  • Pantoloan – Palu, Indonesia

CIF / CNF quotations are provided within 24 hours after coordination with our freight forwarding partners.

Payment is made via Bank Transfer / Telegraphic Transfer (TT).

Our MOQ is 18 metric tons (MT) or 1 x 20’ft Full Container Load (FCL).

Container capacity:

  • 20’ft: up to 18 MT

  • 40’ft: up to 25.5 MT

  • 40’ft High Cube: up to 27.5 MT

Do you provide product photos?

Yes, product photos are available on our gallery and product pages. However, we recommend direct product evaluation through samples for more accurate assessment.

Third-party inspection and testing services, such as Sucofindo, are also available upon request.

We supply both organic and non-organic products, depending on customer requirements and destination country regulations. Certification details are available on each product page.

Yes, we provide FREE samples up to 2 kg.
Customers only need to cover the shipping cost from Indonesia. We partner with DHL and UPS to ensure fast and secure delivery.